Frequently asked questions

Themr uses Claude AI to generate complete, production-ready Shopify 2.0 themes. You answer five questions about your brand — name, style, colors, products, and homepage sections — and we write the Liquid templates, CSS, JSON config, and section files. You download a ZIP and upload it straight to Shopify.

No. Themr is designed for store owners and entrepreneurs who want a custom-looking theme without hiring a developer. If you know your brand colors and can describe your store's vibe, you have everything you need.

Generation typically takes 90 seconds to 3 minutes. The AI is writing real Liquid code for multiple files — layout, templates, sections, CSS, and config — so it takes a little longer than a simple form submission. You can watch the progress on screen.

You need a Shopify store to install the theme, but you can generate and download your theme from Themr with any plan, including a Shopify free trial. Themr is not affiliated with Shopify Inc.

Your ZIP file contains a complete Shopify 2.0 theme: a layout file (theme.liquid), JSON page templates, section files with schema, a CSS stylesheet, and a config/settings_data.json with your brand colors pre-loaded. It installs directly from the Shopify admin.

Yes. Once you install the theme in Shopify, you can customize it with the built-in theme editor (no code required for settings) or edit the Liquid/CSS directly in the Shopify code editor. The generated code is clean and well-structured.

Yes. Builder and Pro plans include 10 free AI corrections per month for single-section regeneration. From your dashboard, open any generated theme, hit the Refine tab, pick a section, and type free-text feedback like "make this hero more elegant" or "rewrite the testimonials in a punchier voice." Claude rewrites only that one section's Liquid — the rest of the theme stays untouched. You'll see the change in the live preview in seconds. The counter resets on the first of each month.

No. The AI generates your theme based on your specific inputs — your store name, industry, style choice, brand colors, and product descriptions. Two themes with different inputs will look noticeably different. That said, Themr doesn't produce pixel-perfect custom designs; it produces a strong, on-brand starting point.

All themes generated by Themr are Shopify 2.0 compatible. They use JSON templates and section groups, which means the Shopify theme editor works fully for customizing layouts without touching code.

You can pick from 12 sections: Announcement bar, Hero slideshow, Featured collection, Newsletter signup, Testimonials, Instagram feed, Product quick view, Collection filters, Brand story, FAQ accordion, Contact form, and Blog section. You can always add, remove, or reorder sections in the Shopify theme editor after installing.

From your Shopify admin, go to Online Store → Themes → Add theme → Upload zip file. Select the ZIP you downloaded from Themr and click Upload. Once uploaded, click Customize to preview it or Publish to make it live. The whole process takes under two minutes.

Yes. In the Shopify admin, after uploading, click Customize on the uploaded theme. This opens a live preview where you can see your theme and make changes using Shopify's theme editor before it goes live.

No. Installing and previewing a new theme does not affect your products, collections, pages, or orders. It only changes the visual layer. Your existing live theme stays active until you click Publish on the new one.

Free gives you 50 credits — enough for one complete theme generation, no monthly renewal. Builder ($29/month) gives you 200 credits/month, all 20+ style presets, every section unlocked, AI chat for post-generation tweaks, theme history with re-downloads, and priority email support. Pro ($99/month) adds animated scroll-based hero images, white-label export, client workspaces, up to 5 team seats, and dedicated support. All three include the full Shopify 2.0 theme as a downloadable ZIP.

Each completed wizard run that produces a theme uses 30 credits. Downloading the same theme multiple times does not use additional credits. Hero image variants, image enhancements, and brand-asset packs cost 10 credits each. On Free, you start with 50 credits and they don't renew. On Builder and Pro, your credit allowance refills monthly on your billing date.

Yes, at any time. You can manage or cancel Builder or Pro from your account settings. Cancelling stops future billing and downgrades you to Free at the end of your current billing period — your generated themes stay saved to your account.

If you're not satisfied, contact support within 7 days of your first Builder or Pro charge and we'll refund it. We stand behind the product.

Free is your trial — 50 credits, one complete theme, no credit card required. If you need to iterate or want more than one theme, upgrade to Builder ($29/mo) or Pro ($99/mo) any time.

You can sign up with email and password, or use Google or GitHub OAuth for one-click login.

Yes. All generated themes are saved to your account and accessible from your Dashboard. Builder and Pro subscribers can re-download any past theme at any time. Free users can view their most recent theme.

Yes. The information you enter in the wizard (store name, description, colors, products) is used only to generate your theme. It's stored in your account and not shared with third parties. See our Privacy Policy for full details.